Instructional Designer, Global Training – Customer Service (m/f/d)

You work in an exciting and international environment and personally contribute to the company's success. You can expect challenging tasks and projects, such as - Bachelor's degree in Education, Instructional Design, Learning undamp; Development, or a related field - Ideally several years of professional experience in training or instructional design, preferably in global teams - Strong didactic background; proficiency with e-learning authoring tools (e.g. Articulate) - Collaborative, learner-focused, organized, and able to manage stakeholders across functions - Fluent in English and advanced German skills - Lead end-to-end learning solution projects for Customer Service within Global Training, ensuring delivery and quality - Design and develop diverse learning formats, including e-learning, classroom training, blended, and microlearning - Apply didactic principles to create learner-centered content and meaningful assessments - Collaborate with subject matter experts and stakeholders to define objectives and success metrics - Compensation and terms according to the collective agreement of the metal and electrical industry (30 days of vacation, additional payments) - Flexible working time models that adapt to current life situations (e.g., mobile working, part-time, job sharing, sabbatical) - Promotion of professional and personal development at the BSH internal Global Learning Campus - Attractive company pension plan financed by the employer