AUFGABEN UND VERANTWORTUNG

• Develop and enhance digital Sales Operations solutions, focusing on Salesforce CRM Sales Cloud, Service Cloud, and related tools
• Analyze and understand B2B sales and customer service processes
• Gather, document, and translate business requirements into technical solutions in close collaboration with users, IT, and external partners
• Lead training sessions, onboarding, and go-live activities to ensure successful adoption across markets
• Drive Sales Excellence initiatives and continuously improve digital processes and workflows
• Collaborate cross-functionally with Sales, Customer Service, IT, Product, Brand, and regional teams
• Support Jira and Confluence administration, including workflows, boards, and configurations

ANFORDERUNGEN

• Degree in Computer Science, Business, Digital Marketing, Project Management, E-Commerce, or similar (Master's degree is a plus)
• Strong knowledge of CRM systems (ideally Salesforce) and digital tools
• Understanding of B2B sales and service processes, with experience in process improvement
• Familiar with agile methods (e.g. Scrum, Kanban) and tools like Jira or Confluence
• Analytical, structured, and hands-on mindset with strong communication skills
• Fluent in German and English; willingness to travel (approx. 10%)

For this position, we offer a minimum annual gross salary of EUR 47,546.94 in accordance with the Austrian collective agreement for the metal industry, with a willingness to overpay depending on your professional experience and qualifications.

In addition, you can expect attractive benefits such as a subsidized and healthy company canteen, modern office facilities, home office options, individual development opportunities, and a unique global company culture. Excited and inspired? Then please upload your compelling application documents to our online portal at silhouette-international.com/careers. If you have any further questions, please contact your representative, Ms. Julia Beikircher-Hochholdt, at j.hochholdt@silhouette.com or +43 732 3848-542.

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