As a DIGITAL ANALYST for our team, I am a key player in delivering real impact in digitizing the travel experience of numerous clients of the Lufthansa Group.
I am responsible for designing and developing data collection architecture, reports and analyses for different teams
I am juggling all kinds of data, collect and analyze them. I seek for patterns and trends to drive the digital acceleration as future customer experience
I utilize data and business intelligence technologies to shape key business decisions
I make my analysis results accessible by providing dashboards and reports
I align with business and management teams to assess business needs
I collaborate with the Digital Hangar product teams to identify possibilities for improvement regarding their digital products
I am troubleshooting upcoming problems regarding data pipelines, databases / reports
I can negotiate / discuss my findings with different management partners
Ihr Profil:
I have at least 2 years of experience as a Digital Analyst
Knowledge of front-end web and mobile technologies (JavaScript, HTML, CSS, SDKs)
Experience in digital data collection, Firebase and/or tag management systems
Experience in digital analytical tools (Google Analytics)
Experience with AB testing, personalization, customer data platforms, data activation is a plus
Experience in working in cross-functional teams in an Agile environment
Knowledge of software-development processes, dependencies and digital products as well as methodologies and frameworks like Scrum / Kanban